/* ============================================================
   E-BK System – Global CSS (mirrored from e-bk-system.html)
   ============================================================ */
@import url('https://fonts.googleapis.com/css2?family=DM+Serif+Display:ital@0;1&family=DM+Sans:ital,opsz,wght@0,9..40,300;0,9..40,400;0,9..40,500;0,9..40,600;1,9..40,300&display=swap');

:root {
  --teal: #0d7c66;
  --teal-light: #1aab8a;
  --teal-dark: #085e4d;
  --cream: #f7f3ee;
  --cream-dark: #ede7dc;
  --charcoal: #1c2b2b;
  --slate: #3d5454;
  --muted: #7a9090;
  --gold: #c8923a;
  --gold-light: #e8b86d;
  --danger: #c0392b;
  --sidebar-w: 260px;
  --radius: 14px;
  --radius-sm: 8px;
  --shadow: 0 4px 24px rgba(13, 124, 102, 0.10);
  --shadow-md: 0 8px 40px rgba(13, 124, 102, 0.15);
}

*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: 'DM Sans', sans-serif;
  background: var(--cream);
  color: var(--charcoal);
  min-height: 100vh;
  overflow-x: hidden;
}

/* ========== LOGIN ========== */
#login-screen {
  display: flex;
  min-height: 100vh;
}

.login-art {
  flex: 1;
  background: linear-gradient(135deg, var(--teal-dark) 0%, var(--teal) 50%, #1aab8a 100%);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 48px;
  position: relative;
  overflow: hidden;
}

.login-art::before {
  content: '';
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml,%3Csvg width='80' height='80' viewBox='0 0 80 80' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23ffffff' fill-opacity='0.04'%3E%3Cpath d='M50 50c0-5.5 4.5-10 10-10s10 4.5 10 10-4.5 10-10 10S50 55.5 50 50zm-20 0c0-5.5 4.5-10 10-10s10 4.5 10 10-4.5 10-10 10S30 55.5 30 50zm-20 0c0-5.5 4.5-10 10-10s10 4.5 10 10-4.5 10-10 10S10 55.5 10 50zm60-40c0-5.5 4.5-10 10-10s10 4.5 10 10-4.5 10-10 10S70 15.5 70 10z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E");
}

.login-art-circles {
  position: absolute;
  top: -80px;
  right: -80px;
  width: 360px;
  height: 360px;
  border-radius: 50%;
  border: 2px solid rgba(255, 255, 255, 0.08);
}

.login-art-circles::after {
  content: '';
  position: absolute;
  inset: 40px;
  border-radius: 50%;
  border: 2px solid rgba(255, 255, 255, 0.08);
}

.login-art h1 {
  font-family: 'DM Sans';
  font-size: 42px;
  color: #fff;
  line-height: 1.2;
  text-align: center;
  position: relative;
  z-index: 1;
}

.login-art h1 span {
  color: var(--gold-light);
}

.login-art p {
  color: rgba(255, 255, 255, 0.7);
  text-align: center;
  margin-top: 16px;
  font-size: 15px;
  max-width: 320px;
  position: relative;
  z-index: 1;
  line-height: 1.6;
}

.login-badges {
  display: flex;
  gap: 12px;
  margin-top: 32px;
  flex-wrap: wrap;
  justify-content: center;
  position: relative;
  z-index: 1;
}

.login-badge {
  background: rgba(255, 255, 255, 0.12);
  border: 1px solid rgba(255, 255, 255, 0.2);
  color: #fff;
  padding: 6px 14px;
  border-radius: 100px;
  font-size: 12px;
  font-weight: 500;
  letter-spacing: .5px;
}

.login-form-panel {
  width: 440px;
  background: #fff;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 56px 48px;
}

.login-logo {
  width: 56px;
  height: 56px;
  background: linear-gradient(135deg, var(--teal), var(--teal-light));
  border-radius: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 24px;
}

.login-logo i {
  font-size: 24px;
  color: #fff;
}

.login-form-panel h2 {
  font-family: 'DM Sans';
  font-size: 28px;
  color: var(--charcoal);
  text-align: center;
}

.login-form-panel p.sub {
  color: var(--muted);
  font-size: 14px;
  text-align: center;
  margin-top: 6px;
  margin-bottom: 36px;
}

.form-group {
  width: 100%;
  margin-bottom: 18px;
}

.form-group label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: var(--slate);
  margin-bottom: 7px;
  letter-spacing: .3px;
}

.form-group input,
.form-group select {
  width: 100%;
  padding: 12px 16px;
  border: 2px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  font-size: 15px;
  font-family: 'DM Sans', sans-serif;
  color: var(--charcoal);
  background: var(--cream);
  transition: border .2s;
}

.form-group input:focus,
.form-group select:focus {
  outline: none;
  border-color: var(--teal);
  background: #fff;
}

.btn-login {
  width: 100%;
  padding: 14px;
  background: linear-gradient(135deg, var(--teal), var(--teal-light));
  color: #fff;
  border: none;
  border-radius: var(--radius-sm);
  font-size: 15px;
  font-weight: 600;
  font-family: 'DM Sans', sans-serif;
  cursor: pointer;
  margin-top: 8px;
  transition: transform .15s, box-shadow .15s;
}

.btn-login:hover {
  transform: translateY(-1px);
  box-shadow: 0 6px 20px rgba(13, 124, 102, 0.3);
}

.login-hint {
  margin-top: 24px;
  font-size: 12px;
  color: var(--muted);
  text-align: center;
  line-height: 1.7;
}

.login-hint b {
  color: var(--slate);
}

.login-error {
  width: 100%;
  background: rgba(192, 57, 43, 0.08);
  border: 1px solid rgba(192, 57, 43, 0.2);
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  font-size: 13px;
  color: var(--danger);
  margin-bottom: 16px;
  display: none;
}

.login-error.show {
  display: block;
}

/* ========== APP SHELL ========== */
.topbar {
  position: fixed;
  top: 0;
  left: var(--sidebar-w);
  right: 0;
  height: 64px;
  background: #fff;
  border-bottom: 1px solid var(--cream-dark);
  display: flex;
  align-items: center;
  padding: 0 28px;
  gap: 16px;
  z-index: 100;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
}

.topbar-title {
  font-family: 'DM Sans';
  font-size: 20px;
  color: var(--charcoal);
  flex: 1;
}

.topbar-title span {
  color: var(--teal);
}

.topbar-user {
  display: flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
}

.topbar-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--teal), var(--teal-light));
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 13px;
  font-weight: 700;
}

.topbar-username {
  font-size: 14px;
  font-weight: 600;
  color: var(--slate);
}

.topbar-role {
  font-size: 11px;
  color: var(--muted);
}

.topbar-hamburger {
  display: none;
  background: none;
  border: none;
  font-size: 20px;
  color: var(--charcoal);
  cursor: pointer;
  padding: 4px 8px;
  border-radius: var(--radius-sm);
}

/* Sidebar */
.sidebar {
  position: fixed;
  top: 0;
  left: 0;
  width: var(--sidebar-w);
  height: 100vh;
  background: var(--charcoal);
  display: flex;
  flex-direction: column;
  z-index: 200;
  overflow: hidden;
  transition: transform .3s;
}

.sidebar-brand {
  padding: 24px 20px 20px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.sidebar-brand-logo {
  display: flex;
  align-items: center;
  gap: 12px;
}

.sidebar-brand-logo .icon {
  width: 40px;
  height: 40px;
  background: linear-gradient(135deg, var(--teal), var(--teal-light));
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.sidebar-brand-logo .icon i {
  color: #fff;
  font-size: 18px;
}

.sidebar-brand-logo .text h3 {
  font-family: 'DM Sans';
  color: #fff;
  font-size: 18px;
  line-height: 1.2;
}

.sidebar-brand-logo .text p {
  color: rgba(255, 255, 255, 0.4);
  font-size: 10px;
  letter-spacing: 1px;
  text-transform: uppercase;
  margin-top: 1px;
}

.sidebar-nav {
  flex: 1;
  overflow-y: auto;
  padding: 16px 12px;
}

.sidebar-nav::-webkit-scrollbar {
  width: 0;
}

.nav-section-label {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: rgba(255, 255, 255, 0.3);
  padding: 12px 8px 6px;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: all .2s;
  color: rgba(255, 255, 255, 0.6);
  font-size: 14px;
  font-weight: 500;
  margin-bottom: 2px;
  text-decoration: none;
}

.nav-item i {
  width: 20px;
  text-align: center;
  font-size: 16px;
}

.nav-item:hover {
  background: rgba(255, 255, 255, 0.06);
  color: rgba(255, 255, 255, 0.9);
}

.nav-item.active {
  background: var(--teal);
  color: #fff;
  box-shadow: 0 4px 12px rgba(13, 124, 102, 0.4);
}

.nav-item .badge-nav {
  margin-left: auto;
  background: var(--gold);
  color: #fff;
  font-size: 10px;
  padding: 2px 7px;
  border-radius: 100px;
  font-weight: 700;
}

.sidebar-footer {
  padding: 16px 12px;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.sidebar-logout {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  color: rgba(255, 255, 255, 0.5);
  font-size: 14px;
  transition: all .2s;
  background: none;
  border: none;
  width: 100%;
  font-family: 'DM Sans', sans-serif;
}

.sidebar-logout:hover {
  background: rgba(220, 38, 38, 0.15);
  color: #f87171;
}

/* Main content */
.main-content {
  margin-left: var(--sidebar-w);
  margin-top: 64px;
  padding: 32px;
  min-height: calc(100vh - 64px);
}

/* Page header */
.page-header {
  margin-bottom: 28px;
}

.page-header h2 {
  font-family: 'DM Sans';
  font-size: 30px;
  color: var(--charcoal);
}

.page-header p {
  color: var(--muted);
  font-size: 14px;
  margin-top: 4px;
}

.page-header-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 28px;
}

.page-header-row .page-header {
  margin-bottom: 0;
}

/* Cards */
.card {
  background: #fff;
  border-radius: var(--radius);
  padding: 24px;
  box-shadow: var(--shadow);
}

.card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
  flex-wrap: wrap;
  gap: 10px;
}

.card-title {
  font-weight: 700;
  font-size: 15px;
  color: var(--charcoal);
}

.card-subtitle {
  font-size: 13px;
  color: var(--muted);
  margin-top: 2px;
}

/* Stats */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.stat-card {
  background: #fff;
  border-radius: var(--radius);
  padding: 22px;
  box-shadow: var(--shadow);
  display: flex;
  align-items: center;
  gap: 16px;
  position: relative;
  overflow: hidden;
  border: 1px solid transparent;
  transition: transform .2s;
}

.stat-card:hover {
  transform: translateY(-2px);
}

.stat-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 4px;
  height: 100%;
  background: var(--teal);
}

.stat-card.gold::before {
  background: var(--gold);
}

.stat-card.danger::before {
  background: var(--danger);
}

.stat-card.slate::before {
  background: var(--slate);
}

.stat-icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  background: rgba(13, 124, 102, 0.1);
  color: var(--teal);
  flex-shrink: 0;
}

.stat-card.gold .stat-icon {
  background: rgba(200, 146, 58, 0.1);
  color: var(--gold);
}

.stat-card.danger .stat-icon {
  background: rgba(192, 57, 43, 0.1);
  color: var(--danger);
}

.stat-card.slate .stat-icon {
  background: rgba(61, 84, 84, 0.1);
  color: var(--slate);
}

.stat-info h3 {
  font-size: 26px;
  font-weight: 700;
  color: var(--charcoal);
  line-height: 1;
}

.stat-info p {
  font-size: 12px;
  color: var(--muted);
  margin-top: 4px;
}

/* Buttons */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 9px 18px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  font-family: 'DM Sans', sans-serif;
  cursor: pointer;
  border: none;
  transition: all .2s;
  text-decoration: none;
}

.btn-primary {
  background: var(--teal);
  color: #fff;
}

.btn-primary:hover {
  background: var(--teal-dark);
  color: #fff;
}

.btn-secondary {
  background: var(--cream);
  color: var(--slate);
  border: 1px solid var(--cream-dark);
}

.btn-secondary:hover {
  background: var(--cream-dark);
  color: var(--slate);
}

.btn-danger {
  background: rgba(192, 57, 43, 0.1);
  color: var(--danger);
  border: none;
}

.btn-danger:hover {
  background: rgba(192, 57, 43, 0.2);
}

.btn-gold {
  background: var(--gold);
  color: #fff;
}

.btn-gold:hover {
  background: #a87430;
}

.btn-sm {
  padding: 6px 12px;
  font-size: 12px;
}

/* Table */
.table-wrap {
  overflow-x: auto;
}

table {
  width: 100%;
  border-collapse: collapse;
}

thead tr {
  border-bottom: 2px solid var(--cream-dark);
}

th {
  text-align: left;
  padding: 10px 14px;
  font-size: 12px;
  font-weight: 700;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: .5px;
}

tbody tr {
  border-bottom: 1px solid var(--cream-dark);
  transition: background .15s;
}

tbody tr:hover {
  background: var(--cream);
}

td {
  padding: 13px 14px;
  font-size: 14px;
  color: var(--charcoal);
}

/* Badges */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px 10px;
  border-radius: 100px;
  font-size: 11px;
  font-weight: 700;
}

.badge-success {
  background: rgba(13, 124, 102, 0.1);
  color: var(--teal);
}

.badge-warning {
  background: rgba(200, 146, 58, 0.12);
  color: #9a6a1a;
}

.badge-danger {
  background: rgba(192, 57, 43, 0.1);
  color: var(--danger);
}

.badge-info {
  background: rgba(61, 84, 84, 0.1);
  color: var(--slate);
}

/* Ticket */
.ticket-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 16px;
}

.ticket-card {
  background: #fff;
  border-radius: var(--radius);
  padding: 20px;
  box-shadow: var(--shadow);
  border-left: 4px solid var(--teal);
  transition: transform .2s, box-shadow .2s;
}

.ticket-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.ticket-card.menunggu {
  border-left-color: var(--gold);
}

.ticket-card.selesai {
  border-left-color: var(--muted);
}

.ticket-card.diproses {
  border-left-color: var(--teal);
}

.ticket-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 10px;
}

.ticket-id {
  font-size: 11px;
  font-weight: 700;
  color: var(--muted);
  letter-spacing: .5px;
}

.ticket-title {
  font-weight: 700;
  font-size: 15px;
  color: var(--charcoal);
  margin-bottom: 6px;
}

.ticket-desc {
  font-size: 13px;
  color: var(--muted);
  line-height: 1.5;
  margin-bottom: 14px;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.ticket-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.ticket-guru {
  display: flex;
  align-items: center;
  gap: 7px;
}

.ticket-guru-avatar {
  width: 26px;
  height: 26px;
  border-radius: 50%;
  background: var(--teal);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 10px;
  font-weight: 700;
}

.ticket-guru-name {
  font-size: 12px;
  font-weight: 600;
  color: var(--slate);
}

/* Chat */
.chat-layout {
  display: grid;
  grid-template-columns: 280px 1fr;
  gap: 0;
  /* Ganti tinggi kaku di atas dengan flex atau kunci tinggi maksimalnya agar pas di sisa layar */
  height: calc(100vh - 64px - 64px);
  /* 64px topbar + 64px akumulasi padding luar */
  max-height: calc(100vh - 128px);
  background: #fff;
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow: hidden;
}

.chat-list {
  border-right: 1px solid var(--cream-dark);
  overflow-y: auto;
}

.chat-list-header {
  padding: 16px;
  border-bottom: 1px solid var(--cream-dark);
  font-weight: 700;
  font-size: 14px;
  color: var(--charcoal);
}

.chat-item {
  padding: 14px 16px;
  border-bottom: 1px solid var(--cream-dark);
  cursor: pointer;
  transition: background .15s;
  display: flex;
  align-items: center;
  gap: 12px;
}

.chat-item:hover,
.chat-item.active {
  background: rgba(13, 124, 102, 0.05);
}

.chat-item.active {
  border-left: 3px solid var(--teal);
}

.chat-item-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--teal), var(--teal-light));
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  flex-shrink: 0;
}

.chat-item-info h4 {
  font-size: 14px;
  font-weight: 600;
  color: var(--charcoal);
}

.chat-item-info p {
  font-size: 12px;
  color: var(--muted);
  margin-top: 2px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 160px;
}

.chat-area {
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
  /* Trik wajib CSS Flexbox agar anak elemen bisa memicu scroll-y */
  overflow: hidden;
}

.chat-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--cream-dark);
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.chat-header h3 {
  font-weight: 700;
  font-size: 15px;
  color: var(--charcoal);
}

.chat-header p {
  font-size: 12px;
  color: var(--muted);
}

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  background: var(--cream);
}

.msg {
  display: flex;
  gap: 10px;
  max-width: 70%;
}

.msg.sent {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.msg-bubble {
  padding: 12px 16px;
  border-radius: 16px;
  font-size: 14px;
  line-height: 1.5;
}

.msg.received .msg-bubble {
  background: #fff;
  color: var(--charcoal);
  border-radius: 4px 16px 16px 16px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06);
}

.msg.sent .msg-bubble {
  background: var(--teal);
  color: #fff;
  border-radius: 16px 4px 16px 16px;
}

.msg-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--slate);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  flex-shrink: 0;
  align-self: flex-end;
}

.msg.sent .msg-avatar {
  background: var(--teal-dark);
}

.msg-time {
  font-size: 10px;
  color: var(--muted);
  margin-top: 4px;
  text-align: right;
}

.msg.received .msg-time {
  text-align: left;
}

.msg-img {
  max-width: 200px;
  border-radius: 8px;
  cursor: pointer;
}

.chat-input-area {
  padding: 16px 20px;
  border-top: 1px solid var(--cream-dark);
  display: flex;
  gap: 10px;
  flex-shrink: 0;
  align-items: center;
}

.chat-input-area input[type="text"] {
  flex: 1;
  padding: 11px 16px;
  border: 2px solid var(--cream-dark);
  border-radius: 100px;
  font-size: 14px;
  font-family: 'DM Sans', sans-serif;
  background: var(--cream);
  color: var(--charcoal);
  outline: none;
}

.chat-input-area input[type="text"]:focus {
  border-color: var(--teal);
  background: #fff;
}

.btn-send {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: var(--teal);
  border: none;
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  flex-shrink: 0;
  transition: background .2s;
}

.btn-send:hover {
  background: var(--teal-dark);
}

.btn-attach {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--cream);
  border: 1px solid var(--cream-dark);
  color: var(--muted);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  flex-shrink: 0;
  transition: all .2s;
}

.btn-attach:hover {
  background: var(--cream-dark);
  color: var(--slate);
}

/* Catatan */
.catatan-grid {
  display: grid;
  gap: 12px;
}

.catatan-item {
  background: #fff;
  border-radius: var(--radius);
  padding: 20px;
  box-shadow: var(--shadow);
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 16px;
  align-items: start;
  border-left: 4px solid var(--teal);
}

.catatan-date {
  background: var(--teal);
  color: #fff;
  border-radius: var(--radius-sm);
  padding: 8px 12px;
  text-align: center;
  min-width: 56px;
}

.catatan-date .day {
  font-size: 22px;
  font-weight: 700;
  line-height: 1;
}

.catatan-date .month {
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .5px;
  opacity: .85;
}

.catatan-content h4 {
  font-weight: 700;
  font-size: 15px;
  color: var(--charcoal);
}

.catatan-content .siswa {
  font-size: 13px;
  color: var(--teal);
  font-weight: 600;
  margin: 2px 0 8px;
}

.catatan-content p {
  font-size: 13px;
  color: var(--muted);
  line-height: 1.5;
}

.catatan-label {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .5px;
  color: var(--muted);
  margin-top: 10px;
}

/* Form fields */
.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.field-group {
  margin-bottom: 16px;
}

.field-group label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: var(--slate);
  margin-bottom: 7px;
}

.field-group input,
.field-group select,
.field-group textarea {
  width: 100%;
  padding: 11px 14px;
  border: 2px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  font-size: 14px;
  font-family: 'DM Sans', sans-serif;
  color: var(--charcoal);
  background: #fff;
  transition: border .2s;
}

.field-group textarea {
  min-height: 100px;
  resize: vertical;
  line-height: 1.5;
}

.field-group input:focus,
.field-group select:focus,
.field-group textarea:focus {
  outline: none;
  border-color: var(--teal);
}

.field-group .error {
  font-size: 12px;
  color: var(--danger);
  margin-top: 4px;
  display: block;
}

/* Modal */
.modal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(28, 43, 43, 0.5);
  backdrop-filter: blur(4px);
  z-index: 500;
  align-items: center;
  justify-content: center;
}

.modal-overlay.open {
  display: flex;
}

.modal {
  background: #fff;
  border-radius: var(--radius);
  padding: 32px;
  width: 100%;
  max-width: 520px;
  box-shadow: 0 24px 80px rgba(0, 0, 0, 0.2);
  animation: modalIn .25s ease;
}

@keyframes modalIn {
  from {
    opacity: 0;
    transform: translateY(20px);
  }

  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
}

.modal-header h3 {
  font-family: 'DM Sans';
  font-size: 22px;
  color: var(--charcoal);
}

.modal-close {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--cream);
  border: none;
  cursor: pointer;
  font-size: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--muted);
}

.modal-footer {
  display: flex;
  gap: 10px;
  justify-content: flex-end;
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--cream-dark);
}

/* Profile */
.profile-hero {
  background: linear-gradient(135deg, var(--teal-dark), var(--teal));
  border-radius: var(--radius);
  padding: 32px;
  display: flex;
  align-items: center;
  gap: 24px;
  margin-bottom: 24px;
}

.profile-hero-avatar {
  width: 80px;
  height: 80px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  border: 3px solid rgba(255, 255, 255, 0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 28px;
  font-weight: 700;
  color: #fff;
  flex-shrink: 0;
  overflow: hidden;
}

.profile-hero-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.profile-hero-info h2 {
  font-family: 'DM Sans';
  font-size: 26px;
  color: #fff;
}

.profile-hero-info p {
  color: rgba(255, 255, 255, 0.75);
  font-size: 14px;
  margin-top: 4px;
}

.profile-info-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.profile-info-item label {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .5px;
  color: var(--muted);
}

.profile-info-item p {
  font-size: 15px;
  font-weight: 600;
  color: var(--charcoal);
  margin-top: 3px;
}

/* Rekap tabs */
.rekap-nav {
  display: flex;
  gap: 8px;
  margin-bottom: 20px;
  background: var(--cream);
  padding: 4px;
  border-radius: var(--radius-sm);
  width: fit-content;
}

.rekap-tab {
  padding: 8px 18px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  color: var(--muted);
  transition: all .2s;
}

.rekap-tab.active {
  background: #fff;
  color: var(--teal);
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

/* Utility */
.grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

.grid-3 {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 20px;
}

.flex {
  display: flex;
  align-items: center;
}

.gap-10 {
  gap: 10px;
}

.mb-20 {
  margin-bottom: 20px;
}

.mt-20 {
  margin-top: 20px;
}

.text-muted {
  color: var(--muted);
  font-size: 13px;
}

.text-success {
  color: var(--teal);
}

.empty-state {
  text-align: center;
  padding: 48px;
  color: var(--muted);
}

.empty-state i {
  font-size: 48px;
  margin-bottom: 12px;
  opacity: .3;
  display: block;
}

/* Filter bar */
.filter-bar {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 20px;
  align-items: center;
}

.filter-bar input {
  padding: 9px 14px;
  border: 2px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-family: 'DM Sans', sans-serif;
  background: #fff;
  color: var(--charcoal);
  min-width: 220px;
  outline: none;
}

.filter-bar input:focus {
  border-color: var(--teal);
}

.filter-bar select {
  padding: 9px 14px;
  border: 2px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-family: 'DM Sans', sans-serif;
  background: #fff;
  color: var(--charcoal);
  cursor: pointer;
  outline: none;
}

/* Action buttons in table */
.action-btns {
  display: flex;
  gap: 6px;
}

/* Ticket detail */
.ticket-detail-header {
  background: linear-gradient(135deg, var(--teal-dark), var(--teal));
  border-radius: var(--radius);
  padding: 28px;
  margin-bottom: 20px;
  color: #fff;
}

.ticket-detail-header h3 {
  font-family: 'DM Sans';
  font-size: 24px;
}

.ticket-detail-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  margin-top: 12px;
}

.ticket-detail-meta span {
  font-size: 13px;
  opacity: .8;
  display: flex;
  align-items: center;
  gap: 6px;
}

/* Alerts */
.info-box {
  background: rgba(13, 124, 102, 0.08);
  border: 1px solid rgba(13, 124, 102, 0.2);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  font-size: 13px;
  color: var(--teal);
  display: flex;
  gap: 10px;
  align-items: flex-start;
}

.info-box i {
  margin-top: 1px;
  flex-shrink: 0;
}

.warning-box {
  background: rgba(200, 146, 58, 0.08);
  border: 1px solid rgba(200, 146, 58, 0.2);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  font-size: 13px;
  color: #7a5a20;
  display: flex;
  gap: 10px;
  align-items: flex-start;
}

.warning-box i {
  margin-top: 1px;
  flex-shrink: 0;
}

/* Step wizard */
.step-wizard {
  display: flex;
  gap: 0;
  margin-bottom: 28px;
  background: #fff;
  border-radius: var(--radius);
  padding: 20px;
  box-shadow: var(--shadow);
}

.step-dot {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  margin: 0 auto 6px;
  font-size: 14px;
  transition: all .3s;
}

.step-dot.active {
  background: var(--teal);
  color: #fff;
}

.step-dot.done {
  background: var(--teal-light);
  color: #fff;
}

.step-dot.inactive {
  background: var(--cream-dark);
  color: var(--muted);
}

.step-label {
  font-size: 12px;
  font-weight: 600;
}

.step-label.active {
  color: var(--teal);
}

.step-label.inactive {
  color: var(--muted);
}

.step-line {
  flex: 1;
  display: flex;
  align-items: center;
  padding-bottom: 22px;
}

.step-line div {
  height: 2px;
  background: var(--cream-dark);
  width: 100%;
}

/* Scrollbar */
::-webkit-scrollbar {
  width: 5px;
}

::-webkit-scrollbar-track {
  background: transparent;
}

::-webkit-scrollbar-thumb {
  background: var(--cream-dark);
  border-radius: 100px;
}

/* Flash messages */
.flash-success {
  background: rgba(13, 124, 102, 0.1);
  border: 1px solid rgba(13, 124, 102, 0.3);
  color: var(--teal);
  padding: 12px 16px;
  border-radius: var(--radius-sm);
  margin-bottom: 20px;
  font-size: 14px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.flash-error {
  background: rgba(192, 57, 43, 0.1);
  border: 1px solid rgba(192, 57, 43, 0.3);
  color: var(--danger);
  padding: 12px 16px;
  border-radius: var(--radius-sm);
  margin-bottom: 20px;
  font-size: 14px;
  display: flex;
  align-items: center;
  gap: 8px;
}

/* Pagination */
.pagination {
  display: flex;
  gap: 6px;
  align-items: center;
  justify-content: center;
  margin-top: 20px;
}

.pagination a,
.pagination span {
  padding: 7px 12px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  border: 1px solid var(--cream-dark);
  color: var(--slate);
  text-decoration: none;
  transition: all .2s;
}

.pagination a:hover {
  background: var(--cream);
}

.pagination .active {
  background: var(--teal);
  color: #fff;
  border-color: var(--teal);
}

/* Responsive */
@media (max-width: 768px) {
  .login-art {
    display: none;
  }

  .login-form-panel {
    width: 100%;
    padding: 40px 24px;
  }

  .sidebar {
    transform: translateX(-100%);
  }

  .sidebar.open {
    transform: translateX(0);
  }

  .topbar {
    left: 0;
  }

  .topbar-hamburger {
    display: flex;
  }

  .main-content {
    margin-left: 0;
  }

  .form-row {
    grid-template-columns: 1fr;
  }

  .chat-layout {
    grid-template-columns: 1fr;
  }

  .chat-list {
    display: none;
  }

  .grid-2,
  .grid-3 {
    grid-template-columns: 1fr;
  }

  .stats-grid {
    grid-template-columns: 1fr 1fr;
  }

  .ticket-grid {
    grid-template-columns: 1fr;
  }

  .profile-info-grid {
    grid-template-columns: 1fr;
  }

  .main-content {
    padding: 20px 16px;
  }

  .page-header h2 {
    font-size: 24px;
  }
}

@media (max-width: 480px) {
  .stats-grid {
    grid-template-columns: 1fr;
  }
}

/* Overlay for mobile sidebar */
.sidebar-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  z-index: 199;
}

.sidebar-overlay.open {
  display: block;
}

/* Typing indicator */
.typing-indicator {
  display: flex;
  gap: 4px;
  align-items: center;
  padding: 8px 12px;
}

.typing-indicator span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--muted);
  animation: typing 1.4s infinite ease-in-out;
}

.typing-indicator span:nth-child(2) {
  animation-delay: 0.2s;
}

.typing-indicator span:nth-child(3) {
  animation-delay: 0.4s;
}

@keyframes typing {

  0%,
  60%,
  100% {
    transform: translateY(0);
  }

  30% {
    transform: translateY(-8px);
  }
}